Sales and Marketing Assistant – AquaTrust

The Sales and Marketing Assistant – AquaTrust plays a vital role in helping communities access life-changing household water connections by creating demand, building trust, and turning interest into action. This position directly impacts how families experience the mission of providing safe and reliable household water. The role is based in Luwero District and involves working closely with local communities, leaders, and stakeholders to drive awareness, engagement, and conversion.

As part of the AquaTrust team, you will be responsible for developing and implementing local marketing strategies, conducting awareness campaigns, and leading community engagement activities. Your efforts will contribute to increasing the uptake of household water connections, improving customer experience, and strengthening sustainable operation and maintenance systems.

This is a full-time, one-year renewable contract position, reporting to the Program Officer. The role requires frequent travel within project areas and is open only to Ugandan nationals.

• Develop and implement local marketing strategies to promote household water connections
• Conduct targeted awareness campaigns across communities
• Lead community sensitization meetings, barazas, and outreach activities
• Sell household water connections within assigned communities and support households throughout the application process
• Maintain strong relationships with District Water Offices, Local Government Leaders, and community structures
• Track sales performance, customer trends, and prepare weekly and monthly reports
• Address misconceptions and barriers to connection, ensuring high customer satisfaction
• Promote responsible water use and timely bill payment among connected households

• Bachelor's Degree in Marketing, Business Administration, Social Sciences, Community Development, or related field
• Minimum 2-3 years of relevant professional experience in Sales, Marketing, Community engagement, or Customer relationship management
• Experience in WASH programming, rural development projects, or familiarity with the DQ Sales approach is preferred
• Strong field-based work experience and proven sales and persuasion skills
• Fluency in local languages is an added advantage
• Willingness to travel frequently within project areas